Support
Support for organizers and agencies using Vemoki. Use the contact below for privacy questions or account-deletion follow-up if needed.
Email: support@vemoki.com
Outside event windows: business hours Mon–Fri (Vietnam time). During Gate/opening windows: on-call P1 24/7 per event schedule (P1 ≤ 30 minutes; P2 ≤ 4 hours business / ≤ 1 hour in-window; P3 ≤ 2 business days). Do not log raw OTP/QR/PII in tickets.